E-mail & Hotline Help

IMPORTANT!

Prepare one of the following pieces of information before contacting us in order to accelerate and/or facilitate the processing of your request.

  • Your e-mail address
  • Your account information
  • Your credit card number

If you contact us outside of opening hours, we undertake to get back to you within 48 hours on any questions you may have.

Cancel your subscription EASILY and FREE via Secu CB, the payment platform used by many websites, or contact our support if necessary.

Your account and subscription management

To manage your subscriptions and account more easily, use one of the methods below.

1st Solution

Enter the last 8 digits on your credit card to manage the subscriptions relating to the latter.

2nd Solution

Enter your username and the associated password to manage your subscriptions

3rd Solution

Enter the e-mail address you used to take out your subscription, your password will be sent back to you.

If you have any problems, do not hesitate to contact our customer service.